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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Kirkby Lonsdale

Pharmacy Weight Loss Kirkby Lonsdale
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By accessing our services, you confirm that you have read, understood, and agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Kirkby Lonsdale is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Kirkby Lonsdale and surrounding areas of the United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and all applicable UK pharmacy legislation.

2. Eligibility

To use our services, you must be at least 18 years of age and a resident of the United Kingdom. You must provide accurate, complete, and truthful information during the registration and consultation process.

Weight loss medications will only be considered for patients who meet the clinical criteria appropriate for each treatment. We reserve the right to decline service to any individual where it is clinically or legally inappropriate to provide treatment.

3. Prescriptions and Clinical Services

All prescriptions issued through our service are subject to a clinical assessment conducted by one of our qualified prescribers. Completion of a consultation form or payment does not guarantee that a prescription will be issued.

Our pharmacist or prescriber will review your health information and may contact you for further details before approving any treatment. You must not misrepresent your medical history or current medications, as doing so may result in serious harm and immediate termination of your account.

Prescriptions issued are valid for use only within our pharmacy service unless otherwise stated. We do not accept prescriptions from third-party providers.

4. Payment

Payment is required at the time of placing your order. All prices are displayed in British Pounds (GBP) and are inclusive of VAT where applicable. We accept major debit and credit cards via our secure payment gateway.

Payment does not guarantee dispensing of medication. If your consultation is declined for clinical reasons, you will receive a full refund. We do not charge a separate consultation fee; the cost is included within the product price.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery times thereafter are subject to the courier service used.

All medications are dispatched in discreet, secure packaging. We are not responsible for delays caused by factors outside our control, including courier delays or incorrect delivery information provided by the patient. It is your responsibility to ensure your delivery address is accurate at the time of ordering.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been approved and dispensed. To cancel, please contact us as soon as possible via the contact details on our website.

Once a prescription has been dispensed and your medication has been prepared, we are unable to offer a refund under UK pharmacy regulations, as medications cannot be resold or reused. If your order has not yet been approved, a full refund will be processed within 5 to 10 working days.

If you receive a damaged or incorrect item, please contact us within 48 hours of receipt and we will resolve the matter promptly.

7. Medical Disclaimer

The information provided through our service is for guidance purposes and does not replace professional medical advice from your GP or specialist. You should inform your GP of any medications prescribed through our service.

Weight loss medications carry potential side effects. It is your responsibility to read the patient information leaflet provided with your medication. If you experience any adverse effects, stop use immediately and seek medical attention.

We do not accept liability for any harm arising from failure to disclose accurate medical information during your consultation.

8. Privacy and Data

We handle your personal and medical data in accordance with the UK GDPR and our Privacy Policy. We aim to respond to all data-related enquiries within 48 hours. Your data will never be sold to third parties.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Continued use of our services following any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

If you have any questions about these terms, please contact us through the details provided on our website.